March 24, 2020
COVID-19 STATUS UPDATE
As a supplier of components, mechanical subassemblies and supply chain management services to domestic and international producers of goods relating to medical care, defense and emergency preparedness, first responders and critical infrastructure, please be assured that we continue to be fully operational and ready to support our clients.
We are maintaining all necessary procedures and precautions to preserve the well-being of our staff and ensure business continuity for our customers and supply partners.
Let’s continue to look after each other. Don’t forget to check on your neighbors.
The government of Ontario has ordered all “non-essential” workplaces to close by 11:59PM 24 March, 2020.
Irwin Industrial is a supply-chain business providing materials, distribution services, and production services to manufacturing companies. The government of Ontario list of essential workplaces includes Supply Chains, Retail & Wholesaling, and Manufacturing & Production. The government also notes that teleworking is permitted for all businesses.
Irwin is maintaining staff at all warehouses to serve our manufacturing customers.
March 17, 2020
Effective Wednesday March 18 and until further notice, Irwin Industrial will implement a work from home policy for our office personnel. This includes Account Managers, Field Sales and Application Engineering teams, Materials Management and Finance. We have also suspended all non-essential business travel and visitors to our facility.
Our folks in warehouse operations, Quality Assurance, and our mechanical subassembly cells will continue their excellent work on site. Our telecommuting initiative will serve to preserve their health and well being, and we have backup resources established to step in should any of our fulfillment team be required to self-isolate.
Our Materials management team continues to closely monitor our supply lines and at this point we are very comfortable with our position.
We will not be monitoring our switchboard for inbound calls during this time. Should you not have the extension number of the party you wish to contact, please follow the prompts to get to that person. In any case, once you leave a message, it will quickly and automatically be emailed to the recipient as a .WAV file, and we will be back to you promptly. Alternatively, if you don’t know who to contact for your issue you can send an email to firstname.lastname@example.org – that mailbox is monitored by several individuals who will ensure you get the help you need.
We at Irwin wish you and your families all the best. Let’s look after each other.